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Picking & Packing

Our picking and packing operations are built for accuracy and speed, ensuring each order is fulfilled to specification. Skilled staff use digital pick-lists and temperature-controlled packing stations to protect goods during handling.

Picking & Packing

Our picking and packing operations are built for accuracy and speed, ensuring each order is fulfilled to specification. Skilled staff use digital pick-lists and temperature-controlled packing stations to protect goods during handling. We employ high-quality insulated packaging and tamper-evident seals to preserve freshness during transit. From small e-commerce orders to large B2B shipments, we help brands deliver an exceptional customer experience while meeting the demands of cold storage and frozen food logistics.

Frequently Asked Questions

How can I request a quotation for storage or transport services?

You can request a quote easily by contacting our “Customer Service or Sales Department” via the phone number, email or through our online quotation form and you will receive a tailored quotation within 24 hours of your inquiry.

Please provide details such as product type, quantity, temperature requirements, and duration or destination, and our team will send you a customized proposal.

What types of products do you handle?

We specialize in the storage and handling of frozen, chilled, and ambient goods, including food items, beverages, dairy products, confectionery, and other temperature-sensitive materials. Our facilities and logistics solutions are designed to maintain product integrity at every stage.

What temperature ranges do your facilities support?

Our warehouses offer multi-temperature zones to accommodate different product requirements:

  • Frozen storage: down to -25°C
  • Chilled storage: between +2°C and +8°C
  • Ambient storage: up to +25°C

Each zone is equipped with real-time temperature monitoring to ensure strict compliance with safety standards.

Do you offer real-time tracking for shipments?

Yes. Our digital tracking system allows you to monitor your shipment’s status in real time, from pickup to delivery. Clients also receive automatic updates and alerts for added visibility and control.

What makes FROZEN different from other logistics providers?

At FROZEN, we combine advanced cold chain technology, strategic locations, and exceptional customer service to deliver reliable, safe, and efficient logistics solutions. We ensure product safety through strict temperature control, traceability, and hygiene compliance at every step.

What safety and hygiene standards do you follow?

We comply with international food safety and quality management systems, including SFDA, HACCP, BRCGS and ISO standards. Our facilities undergo regular audits, cleaning, and preventive maintenance to ensure all stored products meet health and regulatory requirements.

Can you handle seasonal or high-volume storage demands?

Yes. Our infrastructure and scalable storages capacity allow us to handle peak-season volumes efficiently. Whether short-term or long-term storage, we ensure availability, flexibility, and operational continuity.

Do you provide international shipping and logistics services and manage customs clearance and documentation?

We are in the process of establishing global logistics partnerships and customs-clearance solutions to soon offer full international coverage.

How can I contact FROZEN for assistance or inquiries?

You can reach us via:

  • Phone: +966 55 100 4050
  • Email: info@frozen.com.sa
  • Location: Al Mahjar District, Abdullah AL Khalaf Street, Building No. 3818, Secondary No. 7848, Postal Code 2242, Jeddah, KSA.

Or use our “Contact Us” form on the website to receive a tailored quotation within 24 hours of your inquiry.